Your Voice Matters! Community members include patients, clients, families, caregivers and citizens. The voices of community members provide a crucial contribution to the success of the Frontenac, Lennox & Addington Ontario Health Team (FLA OHT).
Interested in volunteering?
We would love to hear from you!
Two types of community member volunteers
Associate Community Members:
volunteer with the FLA OHT on an as-need basis for engagement, sharing their lived experience, interests, skills and abilities. These members:
- Have no commitment to attend monthly meetings.
- Contribute experience and knowledge through other opportunities.
- Participate through surveys/focus groups and other opportunities
- Are invited to Partnership Council's Town Hall meetings
Community Council Members:
volunteer with the FLA OHT group for a two-year term, attending monthly meetings, and sharing their lived experience, interests, skills, and abilities. These members play:
- An advisory role to FLA OHT leadership - keeping the patient experience at the forefront of discussions and organizational expectations.
- A role engaging in early planning and co-design of our OHT work, with an equal voice at the table.
Learn more about the Community Council
Welcome Package
A Welcome Package is available for new members of the FLA OHT Community Council. It will provide information of who we are and how you can contribute to building a new health-care system.
Meet the Co-chairs
Community Council is co-chaired by two dedicated community members, who have both been involved in health care for many years - Allan Katz and Dorothyanne Brown.
Principles and Values
The Community Council upholds many principles and values in all the work they do. These include being inclusive, collaborative, respectful, transparent, and much more.
Engaging Diverse Community Members
Indigenous community members
We are committed to engaging with Indigenous Peoples and community members in a good way, using Indigenous teachings and tools in our work, incorporating the community’s suggestions and building stronger partnerships.
Francophone community members
We are engaging the Francophone community with the goal of removing linguistic barriers to care and building an accessible health and wellness system for all. A translation strategy and a lexicon were developed with our Francophone partners to facilitate our commitment.
Equity-deserving community members
We are working to make health care available to everyone in a way that strives to meet their needs, respect their cultural and linguistic preferences and eliminate barriers to care.
Engaging communities
Dr. Eva Purkey gave a game-changing talk about her research into the experiences and needs of people from marginalized communities. She discussed her vision for how universities can partner with communities to improve peoples’ lives and well-being.
Watch the video to see how her vital work uncovers a path to community transformation.
Journey mapping community member access to care
What is journey mapping?
This visual engagement tool is used to better understand a person's experience. Journey mapping captures the environmental and contextual factors experiences when accessing simple or complex health care. The learnings from this tool can streamline processes, reduce wait times, and ultimately improve patient outcomes.
Study results: primary care access for those without a provider
We conducted a study on journey mapping of an unattached person’s access to primary care. Journey mapping is a visual engagement tool that provides a holistic picture of a person’s experience of accessing primary care, in this case.
Study results: primary care access for those with a provider
We conducted a study on journey mapping of an attached person’s primary care visit. Journey mapping is a visual engagement tool that provides a holistic picture of a person’s experience of accessing primary care, in this case.