People-Centred Health Homes

Ensuring everyone in Frontenac, Lennox and Addington counties has access to a primary care provider in a team-based Health Home is a top priority for the Frontenac, Lennox and Addington Ontario Health Team (FLA OHT).

A Health Home is a home base for easy access to all the health care and wellness services needed to achieve our best health. It is the front door to the health-care system, including a team of health-care professionals dedicated to supporting someone’s best health and wellness through every stage of their live

Care Close to Home

The FLA OHT and partners are working to connect people who do not currently have a primary care provider to a Health Home by focusing on rostering people within specific geographic areas, one area at a time as provider capacity allows.  

In 2024, up to 9,000 individuals without primary care providers will be matched with care teams in their local communities through three Health Homes: East End, Central Kingston and Greater Napanee. People will be eligible if they do not currently have a primary care provider, are registered with Health Care Connect and live within the geographical boundaries served by each Health Home.

The boundaries of these Health Homes may evolve as the FLA OHT analyzes data to define regional boundaries based on population demographics and service needs. The FLA OHT is collaborating closely with existing service providers to identify and address any needs or gaps in care.

For more information about finding a primary care provider (family doctor or nurse practitioner), visit our Health Care Connect page.

Health Home Teams

The Health Home team might be a physical primary care practice, a virtual service or a mobile health-care team that comes to us – whatever works best for each of us. The Health Home team includes:

  • People empowered to be partners in their own care, equipped with the knowledge, resources and tools to support their health and wellbeing 
  • Primary care doctors, nurse practitioners and/or traditional healers to support health-care needs and connect people to other health and wellness providers as needed
  • Nurses and allied health professionals to support preventive care and managing chronic disease 
  • Mental health workers to support mental, emotional and spiritual health
  • Home and community care coordinators to provide easy access to community health and social services from people’s homes 
  • Community social support workers to connect us with the resources we need in our community including housing, food-sharing programs and other community supports
  • Connections to the broader community of service providers and social supports we may need to achieve our best health

Guiding Principles 

In order to provide high-quality health care and the best possible experience and outcomes, Health Homes are committed to the FLA OHT Guiding Principles.

These principles help to ensure the best possible health care quality, experience and outcomes for all.