People-Centred Health Homes

The Health Home is our home base for easy access to all the health care and wellness services we need to achieve our best health.  

The Health Home is our front door to the health-care system. It includes a team dedicated to supporting our best health and wellness through every stage of our lives. The Health Home team might be a physical primary care practice, a virtual service or a mobile health-care team that comes to us – whatever works best for each of us. The Health Home team includes:

  • People empowered to be partners in their own care, equipped with the knowledge, resources and tools to support their health and wellbeing 
  • Primary care doctors, nurse practitioners and/or traditional healers to support health-care needs and connect people to other health and wellness providers as needed
  • Nurses and allied health professionals to support preventive care and managing chronic disease 
  • Mental health workers to support mental, emotional and spiritual health
  • Home and community care coordinators to provide easy access to community health and social services from people’s homes 
  • Community social support workers to connect us with the resources we need in our community including housing, food-sharing programs and other community supports
  • Connections to the broader community of service providers and social supports we may need to achieve our best health

Defining the People-Centred Health Home experience 

In order to provide high-quality health care and the best possible experience and outcomes, Health Homes are committed to the following Guiding Principles that ensure the best possible health care quality, experience and outcomes for all:

  • Equitable – making health care available to everyone in a way that strives to meet their needs, cultural and linguistic preferences and eliminates barriers to care
  • Accessible – offering easy access to the care, services and support we need, when, where and how we need it
  • Holistic – caring for physical, emotional, mental, social, spiritual needs – not just specific health problems
  • Connected – providing smooth connections to all the services and supports that are needed to ensure high-quality care
  • Continuous  offering continuity of care across the health and wellness team throughout our entire life spans
  • Collaborative – supporting all providers to work together as a team, and with the people they serve, to deliver care and support holistic health and wellness needs
  • Accountable – ensuring we all take responsibility for creating the best possible, evidence-based health-care quality, experience and outcomes

Learn more about our Partners.

Map of the current medical clinics, family practices and future Health Homes