Current Study: Understanding access to primary care for people who don't have a provider
We are currently engaging people to capture the experience of a primary care visit of a person who does not have a primary care provider. Study results will help inform how the unattached community members’ experience of primary care can be improved as the Frontenac, Lennox & Addington Ontario Health Team (FLA OHT) develops and implements the future Health Home model with the goal of providing primary care to all community members. Results will be shared on this page.
The purpose is to understand the experience of community members who do not have a family doctor or nurse practitioner as you try to access primary care through a tool called journey mapping.
The study will be using a technique called 'journey mapping'. Journey mapping is a diagram or other visual representation of the process an individual goes through to accomplish a goal. This tool can be helpful in identifying barriers or process inefficiencies.
The Frontenac, Lennox & Addington Ontario Health Team (FLA OHT) is developing a Health Home that aims to attach everyone to a primary care provider with a team-based approach. An important step in this process is understanding what people without a primary care provider are currently experiencing when they need primary care. The results of this study could help the FLA OHT achieve their goal that all community members seeking primary care have a team to go to for such care.
- Anna Chavlovski, MD FRCPC, Family Physician at Loyalist Family Health Team; Member of FLA OHT Access to Primary Care Working Group
- Monica LaBarge, PhD, MPH, MS, Assistant Professor and Researcher, Smith School of Business, Queen's University
For more information
Contact Dr. Anna Chavlovski at Anna.email@example.com