FAQs

Language

VIRTUAL 

Health 811

  • 24/7 online / phone health advice and resources
  • Visit their website or call 811 (TTY: 1-866-797-0007)

    211 Ontario

    • 24/7  free and confidential service that connects people to the critical social and community support 
    • French services available; service available in 150+ languages
    • Visit their website or Call / text: 2-1-1

        IN-PERSON Community Care

        KFL&A Public Health (Kingston)

        • Immunization, sexual health and dental hygiene clinics
        • Sexual Health Quick Test Clinic: Tuesdays and Thursdays 1 – 3:30 PM
        • Regular hours Monday - Friday 8:30 AM – 4:30 PM
        • Holiday hours:
          • December 27 and 30, 2024: 8:30 AM – 4:30 PM
          • Closed December 24, 25, 26 and 31 and January 1, 2025
          • Cloyne location closed December 23, 2024 to January 4, 2025
          • Napanee location closed December 24, 2024 to January 1, 2025
        • Located at 221 Portsmouth Ave., Kingston
        • Visit kflaph.ca or call 613-549-1232 for more information (French website available)

        Rural Frontenac Community Services 

        • Community hub delivering a wide range of social services to adults and children throughout the county
        • Regular hours: Monday – Friday 8:30 AM – 4 PM
        • Holiday hours: Closed from December 23, 2024 at 3 PM until January 2, 2025 at 8:30 AM
        • Located at 1109 Garrett St. PO Box 250, Sharbot Lake
        • Visit their website or call 613-279-3151 for more information

        South Frontenac Community Services 

        • Provides health support services and social support programs to improve and maintain the quality of life for residents South Frontenac and rural Kingston
        • Regular hours: Monday – Friday 8:30 AM – 4:30 PM
        • Holiday hours:
          • December 24, 2024: 8:30 AM – 12 PM
          • December 25, 26, 27, 2024: closed
          • December 30, 2024: 8:30 AM – 4:30 PM
          • December 31, 2024: 8:30 AM – 12 PM
          • January 1, 2025: closed
          • Located at 4295 Stagecoach Road, Sydenham, ON 
          • Visit the SFCS website or call 613-376-6477 for more information

          Pharmacies

          • Pharmacists are able to prescribe certain treatment options, including for some of the most common, medical ailments. Services may vary by location.
          • Contact your local pharmacy to inquire about services that are available.
          • Visit this Ontario Health webpage for more information