Health Literacy Workshop for Frontline Clinicians

Join this half-day workshop to learn practical strategies to improve health literacy and support patients in understanding health information, making informed decisions, and taking an active role in their care.

• Date: Wednesday, November 4, 2026
• Time: 8:30 am - 12:00 pm 
• Cost: FREE 
• Format: online via Zoom
  
• To learn more and register: click here

This workshop covers fundamental health literacy concepts and practical communication skills, including plain language, teach-back, ask-offer-ask, and effective use of health resources and materials.

You will learn how to:

• Understand health literacy and its impact on care
• Create a welcoming and supportive care environment
• Use plain language in written and verbal communication
• Use teach-back to confirm understanding
• Apply ask-offer-ask in patient conversations
• Support patients and families to participate more fully in their care

This program is facilitated by the Self-Management Program of Southeast Ontario, and hosted by the Kingston Community Health Centres.