Introducing Find Services: A new way to navigate health and wellness support
April 14, 2025.
Looking for health or wellness services in Kingston, Frontenac, Lennox and Addington? Whether you're searching for mental health support, palliative care support, food access, or a primary care provider, it can be hard to know where to start. That’s why the Frontenac, Lennox & Addington Ontario Health Team (FLA OHT) has created a new online tool to make things easier: Find Services.
What is Find Services?
Find Services is an easy-to-use website that helps people find local and provincial health and wellness services—anytime, from anywhere. It's available online 24/7 and offers simple search options so you can quickly get the information you need.
You can search by service category (like mental health, crisis support, or day programs and respite) by entering your home address to find services close to you. You’ll see contact details and information to help you decide what’s right for you or your loved ones.
Why was it created?
Many people in the FLA region have told us they don’t know where to turn when looking for care. Some don’t have a primary care provider (family doctor or nurse practitioner). Others are supporting aging parents or young children and are overwhelmed by options.
Find Services was created to remove the guesswork and frustration that often comes with trying to find health and wellness services.
A collaborative, community-informed process
This tool was developed in partnership with FLA OHT partner organizations and the FLA OHT Community Council—a group of local residents who help guide and shape health-care services in the region. Their input helped make sure the tool is easy to understand, accessible, and helpful for everyone in the community. The site is available in both English and French, and it’s designed to work well on mobile devices so you can use it on the go.
What makes Find Services different from other directories or navigation tools?
Find Services stands apart in a few key ways:
- You can connect directly with service providers, not just browse a list.
- Categories and filters are tailored to the way patients and providers actually look for services—not modelled after generic business directories.
- Service listings are maintained by providers themselves, which helps keep information accurate and current.
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It streamlines referrals by integrating with care pathways (where available), allowing for direct booking, referral submissions, and follow-up tracking—features not commonly found in other platforms.
Developed within the FLA OHT structure, it supports better coordination and reflects regional health-care priorities.
What health and wellness services can you find?
Find Services covers a wide range of health and wellness services and resources, including:
- Primary care clinics
- Mental health and addictions services
- Help for children, youth and families
- Food and financial support
- Transportation services
- Foot care and dental clinics
- Crisis services
- Home care and support for older adults
- Palliative and hospice care
- Social connections, recreation, and safety services
Each category includes listings with contact details and information so you can reach out directly or learn more.
Helping you take charge of your health
One of the FLA OHT’s key goals is to help people take an active role in their own health and well-being. Find Services supports this by giving people the tools and information they need to find the right help—quickly, easily, and with confidence.
At FLA OHT, we believe everyone should have equitable access to high-quality care and services. That means making it easier for people to connect with what they need, when they need it. By making navigation simpler, Find Services helps reduce delays in getting care, improves access to support, and promotes better health outcomes for everyone in the community.
Find Services is now live and ready to use! Visit flaoht.ca/pages/find-services to start your search today.