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What do I need and where do I go?

Emergency Care

  • For critical or life-threatening conditions that need immediate attention. If a person could die or could be permanently disabled, it is an emergency, such as cardiac or stroke symptoms, unconsciousness, and heavy bleeding or trauma.  

Call 9-1-1 or go to the nearest Emergency Department:

  • Open 24/7 365 days a year for critical or life-threatening emergencies
  • Kingston:
  • Napanee:
    • Lennox & Addington County General Hospital (LACGH)
    • 8 Richmond Park Drive, Napanee
    • Visit their website: LACGH Emergency Services

Urgent Care

  • For a non-life-threatening illness, injury or health concern that needs to be addressed within 24 hours, AND when a same-day appointment isn’t available with your family doctor or a walk-in clinic.

Urgent Care Centre at Kingston Health Sciences Centre (KHSC)

  • Regular hours: Monday to Friday 8 AM - 4 PM, Saturday/Sunday 8 AM - 2 PM 
  • Located at Hotel Dieu Hospital site of KHSC, 144 Brock St., Kingston
  • Visit their website or call 613-546-1240 for more information 

Children's Outpatient Centre at KHSC

  • For patients up until their 18th birthday who require care and can’t wait for an appointment with their family doctors. If the child requires immediate care for a serious illness, major trauma or other medical emergency, please take them to the Emergency Department at Kingston General Hospital.
  • Regular hours: Monday – Friday 9 AM – 4 PM (Clinic opens at 9 AM and closes when the maximum number of patients are registered, or at the regular closing time of 4 PM, whichever comes first).
  • Located at Hotel Dieu Hospital site of KHSC, 166 Brock St., Kingston (enter through main entrance)
  • Visit their website or call 613-548-2342 for more information

If your health concern is NOT an emergency nor urgent: explore other health-care options at RightPlaceRightCare.ca