FAQs Portail ESO FLA


The Health Home is our home base for easy access to all the health care and wellness services we need to achieve our best health.  

The Health Home is our front door to the health-care system. It includes a team dedicated to supporting our best health and wellness through every stage of our lives. The Health Home team might be a physical primary care practice, a virtual service or a mobile health-care team that comes to us – whatever works best for each of us. The Health Home team includes:

People empowered to be partners in their own care

  • People empowered to be partners in their own care, equipped with the knowledge, resources and tools to support their health and wellbeing 
  • Primary care doctors, nurse practitioners and/or traditional healers to support health-care needs and connect people to other health and wellness providers as needed
  • Nurses and allied health professionals to support preventive care and managing chronic disease 
  • Mental health workers to support mental, emotional and spiritual health
  • Home and community care coordinators to provide easy access to community health and social services from people’s homes 
  • Community social support workers to connect us with the resources we need in our community including housing, food-sharing programs and other community supports
Connections to the broader community of service providers and social supports we may need to achieve our best health